After STCOINS receives the payment from the bank, the user account of USD to Huobi wallet will be completed in real time. Please fill in the transfer information according to the transfer requirements on the website.
Please be noted that after you initiate the transfer, the time when the STCOINS bank receives the payment depends on the time of transfer processing between banks.
At present, there are three channels of replenishment and withdrawal: SWIFT, ABA and SEN.
SWIFT: Mainly used for international bank remittances with high handling fees
ABA: Mainly used for bank remittances in the United States.
SEN: For Silvergate bank user remittances, faster arrival.
Among them, SWIFT and ABA are unified merged and displayed under WIRE type.
You can confirm with the bank that initiated the transfer that the money has been transferred, and then consult the customer service of STCOINS website: https://www.stcoins.com/
When you consult with the customer service of STCOINS website, please provide the email address of STCOINS account, user UID (through STCOINS website, you can see it in the "Personal Center" - > "Account Security" menu) and the flow sheet screenshots of bank transfers. STCOINS customer service personnel will coordinate the verification of bank account receipt records.
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[ Official Customer Service Email ] [email protected]