Huobi is dedicated to provide a safer trading platform, and better service to our users. In order to make sure your transactions are safe, Huobi will escrow the crypto currency during the transaction, lock deposits of the sellers, and provide 24/7 online customer service. Please find the detailed introduction below:
- Secure of crypto currency
In order to make sure the crypto currency in the order is safe, Huobi will lock the correspond crypto currency from the buyer placed the order, till the order is completed and buyer get the crypto currency.
- Secure of the counterparty
- Secure of the customer service
Huobi provides 24/7 online customer service, so that we can help users to solve their problems rapidly when they need. Please enter your account in upper left corner, and click “Help Center”, provide your email, choose question type and input necessary message, then you will be able to chat with an online customer service.
Thanks for your support.